At Talk Home, not all plans can be purchased or renewed using your SIM balance or vouchers. Understanding how different plans are billed will help you manage your account effectively.
Plan Types and Payment Methods
- Pay-As-You-Go (PAYG) Plans
- These plans can be activated using your SIM credit.
- You can select the plan from plans and activate directly with your available balance through customer support.
- Monthly & Contract Plans
- These plans are billed automatically using your default payment method (card or other saved payment method).
- SIM credit or vouchers cannot be used to activate or renew these plans.
- Ensure your default payment method is up-to-date to avoid service interruptions.
Why This Matters
- PAYG plans are flexible and rely on your available balance.
- Monthly and contract plans require guaranteed recurring payments, so they are processed via the saved payment method for reliability and service continuity.
For any further inquiries, you may contact Talk Home customer support for assistance.
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